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Home Publications Scheme: Our policies and procedures

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Publications Scheme: Our policies and procedures

Our policies and procedures
Definition document headingOur explanation
Policies and procedures for conducting council businessThis information can be found on the Council’s Constitution page.
Policies and procedures for delivering our servicesThese can be found in each section of our website on service pages. If you cannot find a specific policy please submit a Freedom of Information Request
Policies and procedures about the recruitment and employment of staffThis information can be found on the Jobs and Careers pages.
Customer serviceThis information can be found on the Contact us page.
Records management and personal data policiesThis information can be found on the privacy policies page.
Charging regimes and policiesSomerset Council makes a charge for some publications. Details of publications which attract a charge, the cost and details of how to request and pay is provided within the relevant sections of our website:

Somerset Road Safety – Collision Data
Roads and Transport – Road Records