Introduction

information

If you are deaf, deafened, hard of hearing or have a dual sensory loss, we provide information, advice and emotional support to you, your carer and your family.

We understand that hearing loss can affect many areas of your life. You might be finding it difficult to use the phone, or hear the television or the doorbell. You may be having problems communicating with family and friends, joining in social events, or you may be struggling at work. Losing your hearing can affect you emotionally, and you may feel frustrated, angry, depressed and isolated.

You can get lots of information, help and support from many organisations that are used to working with people with hearing loss. The information here and on our Adult Social Care Information Sheets will tell you about organisations that can provide you with support. They also list other useful reading where you can find out more about getting information, ways of communicating, specialist equipment and support.

If you think you have hearing loss

If you notice that your hearing is getting worse, you should first go to your doctor who will probably arrange for you to see a specialist at the audiology clinic. The clinic will provide treatment if required, and discuss hearing aids with you, if appropriate.

There are specialist social care workers around the county for people who are deaf or have a hearing impairment. They will be happy to visit you in your own home to share your anxieties and talk about any problems you may be having.

They can:

  • Give you an opportunity to talk about how you are feeling
  • Provide advice and information about local and national services to help you
  • Provide aids and equipment to make life easier
  • Provide practical and emotional help with your care and support needs

Last updated: April 1, 2025

Next review due: October 1, 2025

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