E-scooter services in three Somerset towns have been temporarily suspended with immediate effect by the operator.

Zipp Mobility e-scooter trials in Taunton, Minehead and Yeovil, which have run successfully since 2020, have been halted by the operator due to an unexpected supplier issue.

The trials were due to continue until the end of May 2026. Zipp Mobility is reviewing the situation to consider next steps.

Whilst the service is suspended the scooters are being removed from town centres and users have been messaged through push notifications via the user app.

The initiative  is a collaboration between DfT, Somerset Council and Zipp Mobility in Taunton and Minehead, with operator Zwings running the trial in Yeovil. Zwings has now been amalgamated with Zipp Mobility. The intention is for all scooters across the three towns to move towards the same branding. 

Somerset Council’s Lead Member for Transport and Digital, Councillor Richard Wilkins said:

It’s disappointing the trials have to be suspended, but we’re really hopeful this can be resolved soon, we know Zipp Mobility are working hard on a solution.

The Council is committed to sustainable transport options as part of its net zero 2030 climate change objective and e-scooters were playing an important role in working towards this.

Charlie Wilson, UK Country Manager for Zipp Mobility, said:

We are disappointed to have to suspend our service in Somerset due to an unforeseen issue. We are working hard on a solution and apologise for the inconvenience this has on our riders and the wider community in the interim.