• Based at Silk Mills, Taunton
• 37 hours per week
• 25 days annual leave plus bank holidays

We’re working to improve the lives of people in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

• Scheduling transport in an efficient and cost effective way, using a bespoke transport scheduling system and allocating work to our inhouse drivers and passenger assistants.    
• Liaising with various members of the public, service users, and clients daily, and also includes contact with outside agencies such as, Social workers, group organizers and other Somerset Council departments.
• Completing weekly rota’s and booking relief staff to cover routes, and short notice absences.
• Various administration tasks including banking, data inputting, driver manifests, attendance sheets, care plans and invoicing.
• Ability to cover routes as either a passenger assistant or driver if you have the specific driving licence.        

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Excellent oral/written communication skills
• Excellent IT skills
• The ability to organise and continually priorities conflicting demands.
• A friendly and caring nature when dealing with our service users, whether this be on the phone, through email or when you are covering routes.
• Good attention to detail and the ability to see tasks through to a satisfactory conclusion.
• Confidence in dealing with staff daily, advising them of their daily work and the ability to problem solve.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

For an informal chat about the role, you can contact Vince Carey on 01823 272194 or email vince.carey@somerset.gov.uk

The salary for this role is £23,893 to £25,979 per annum

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.