Business Operations Assistant

• 25 hours per week. Office Hours are Monday – Thursday 8.30am – 5.00pm and Friday 8.30am – 4.30pm. Working pattern to be agreed with successful candidate.
• This role offers hybrid working. The successful candidate will be Taunton based and will be required to work a minimum of one day per week in the office alongside business support and operational colleagues in Children’s Social Care.
• Salary for this role is £16,018 - £16,269 per annum for 25 hours/week.
• Permanent contract

We’re working to improve the lives of children, young people and their families here in Somerset – and you’ll be a key part of that. Your day-to-day work will involve:

• Acting as a point of contact for Fostering and Kinship Teams in relation to fostering and Kinship medical enquiries.
• Arranging initial and review medicals for Fostering and Kinship carers
• Database and spreadsheet monitoring and updating
• Taking telephone calls
• Monitoring and responding to email requests
• Providing administrative support to Somerset Council’s Medical Advisor.
• Liaising with professionals from other agencies

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Are passionate about helping to improve the lives of vulnerable children and young people living in Somerset.
• Have a warm, friendly, non-judgemental manner in order to help the families we support feel comfortable. You will need to be calm and kind in difficult situations and conversations.
• Have experience working in an office environment
• Know your way around Microsoft 365 (especially Word, MS Teams and Excel) and are comfortable using databases
• Can deal with changing and competing deadlines and priorities (not everybody can, and that’s ok – but it’s super important in a role like this one)
• Are educated to GCSE Grade 4 (C) or above standard in English and Maths.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

Salary for this role is £16,018 - £16,269 per annum for 25 hours/week.

For an informal chat about the role, you can contact Donna Carter, Donna.Carter@somerset.gov.uk Tel: 01823 357433 Claire.white@somerset.gov.uk 01278 447709

Shortlisted candidates will be invited to interview.

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have everything you need, just hit the apply button. We can’t wait to hear from you.

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