Library & information Officer

• Based at Wellington Library
• 27 hours per week
• 25 days annual leave (plus Bank Holidays) pro rata for part-time
• Permanent
• This is a customer facing role so home working is not possible

If you haven’t visited a Library in a while, you may not fully appreciate what we offer. Libraries are about books and so much more, from Lego groups and Code Clubs to IT courses and Baby Boogie sessions, plus anything and everything to do with reading for pleasure. You will be more likely to organise a Harry Potter party and tweet about it than say ‘Shhh’.

From day one, you’ll be working in a customer centred, busy community hub that serves a diverse range of people, partners, and organisations. Your day-to-day work will involve:

• Working in a customer centred environment, a busy community hub that services a diverse range of people, partners and organisations.
• Responding to a wide range of library and information enquiries, including providing support on how to access self-service tools or digital devices.
• Promoting Library Service Resources.
• Proactively planning, delivering and promoting library activities e.g. Children’s Story Times, LEGO groups, craft activities, health and wellbeing events, etc.
• Working alongside volunteers, providing a positive volunteering experience.

We offer ongoing support, training and guidance to help you be the best you can be. But it will really help if you:

• Are well-motivated and provide a welcoming environment for our customers.
• Are hard-working and receptive to change, with a wide general knowledge, an interest in books, and a digital curiosity.
• Are able to work in a team, dealing with enquiries and requests, planning and delivering interactive activities and promoting our services.
• Are able to encourage the love of reading through a range of promotional activities in person and on line.
• Are confident in the use of digital technology, as you will be helping customers to use our equipment and their own.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more

For an informal chat about the role, you can contact Mandy Lewis or Christina Evans mandy.lewis@somerset.gov.uk christina.evans@somerset.gov.uk

Salary: £17,808  to £18,376 per annum for 27 hours per week

When completing your application/CV please provide your full employment history and ensure that any gaps in employment are explained. Please start with your current or most recent employment.

If you have all the information you need, just hit the apply button - we can’t wait to hear from you.