• Senior Business Support Assistant - Children and Families - Education Engagement Service
• Taunton -County Hall
• 37 hours per week
• Salary: £ 23,114- £23,893 per annum
• Maternity Leave contract for 9 months or earlier if the permanent post holder returns sooner

An opportunity has arisen for an administrator to join Childrens Services, within the Education Engagement Service.      

The Education Engagement Service provides support and advice to schools around attendance as well as delivering the Local Authorities statutory responsibilities regarding poor attendance, Elective Home Education and Children missing from Education.  

Working within our established and dedicated administrative team, you will need to be a quick learner, adaptable, proactive, have good communication skills and be a great team player.  The ability to handle work of a confidential nature is an essential feature of the post.

A good range of ICT skills are essential, and we are looking for someone who is proficient in the use of Microsoft 365 and experience of using databases, with a high level of accuracy and attention to detail.

 The role includes:

• Data entry using a variety of platforms e.g. case management system
• Processing a range of tasks and responding to queries received from parents, colleagues and external agencies
• Extensive use of Microsoft Office 365 applications to process and monitor work, using Outlook, SharePoint and web platforms
• Direct liaison with schools and other local authorities
• Supervision of a Business Support Assistant or a lead role for a certain task or area of work

We offer ongoing support, training, and guidance to help you be the best you can be. But it will really help if you:

• Are flexible and can adapt to the changing needs of the service.
• Have a positive and committed attitude.
• Are a self-motivated team player, with good communication skills.

We’re proud to be here for the people of Somerset. And that means everyone in Somerset. An important part of this is ensuring that we are as diverse and inclusive as the people and communities we serve.

We welcome applications from a diverse range of backgrounds and experiences to enrich our team. You can always contact the hiring manager for a chat if there’s anything you want to talk about before you apply.

We are proud to offer an environment that is supportive and rewarding, working as part of a team who are passionate about the work, they do to improve the lives of people in Somerset.

We offer great training and development opportunities, with supportive management. As well as this, we have some fantastic employee benefits available:

• We promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.
• Generous annual leave allowance, with the opportunity to purchase additional leave.
• Staff discounts in gyms.
• Employee Assistance for the times you may need some support and a variety of employee wellbeing services.
• Auto enrolment onto our generous Pension Scheme and optional pension enhancement through our Additional Voluntary Contribution scheme.
• A Flexible Benefits Scheme via salary sacrifice to obtain a cycle for work and health screenings.
• My Staff Shop offering discounts in shops, online shopping, restaurants, cinema tickets, insurance benefits and more.

This role is to cover maternity leave for 9 months, or earlier if the permanent post holder returns sooner. The salary for the role is Grade 14, ranging from £23,114 to £23,893 pro-rata, 37 hours per week. Please note that this is not a term-time only position.

For an informal chat about the post, please contact Samantha Dowell, Business Support Supervisor, on 01823 358095, or via email samantha.dowell@somerset.gov.uk

Alternatively, please contact Ebony Cooke, Senior Business Support Officer on 01823 357849, or via email ebony.cooke@somerset.gov.uk.

We'd love the opportunity to arrange and hold interviews ahead of the closing date for suitable candidates.

If you have all the information you need, just hit the apply button. We can’t wait to hear from you!

Well, for a start, we’re a hugely ambitious council, committed to improving lives for the residents, communities, and businesses of Somerset.

And that’s why we’re working so hard to build a sustainable organisation with a culture that rewards, values and recognises our staff, and gives everyone here the opportunity to grow and develop, personally and professionally.

If you’re looking for a place where you work truly matters – where YOU truly matter – we might be just right for you.

We also promote a healthy work-life balance and offer flexible working arrangements wherever possible, including working from home.

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