Somerset Council employees can contact the ICT Service Desk using the Halo self-service portal or live chat. You can access the Halo home page here.​

If you have a somerset.gov.uk email address but have forgotten your password, select ‘Can’t access your account’ then ‘work or school account’. You will be redirected to the self-service password reset page. ​​

If you are a Somerset Council partner and do not have access to the Council IT, please use this form to contact the ICT Service Desk.