Agencies we work with
Devon & Somerset Fire Service
Devon and Somerset Fire and Rescue Service (dsfire.gov.uk)
The Fire Service is here to protect and save. They work with our communities and partners to prevent emergencies, to make people safer in their homes, at work and places they visit.
Centre for Sustainable Energy
Centre for Sustainable Energy (cse.org.uk)
The Centre for Sustainable Energy supports people and organisations across the country to tackle the climate emergency and end the suffering caused by cold homes.
Lendology
Lendology provides home improvement loans for homeowners, funded by local councils.
As a Social Enterprise lender, they understand your unique financial circumstances and will never put your interest rate up because of your credit history.
Other useful agencies
Centre for Ageing Better
Centre for Ageing Better (ageing-better.org.uk)
The Centre for Ageing Better is pioneering ways to make ageing better a reality for everyone, including challenging ageism and building an age-friendly movement, creating age-friendly employment and age-friendly homes.
Age UK
The Age UK network includes Age Scotland, Age Cymru, Age NI and more than 120 local Age UKs throughout England. Together, they provide a wide range of services to help people in later life throughout the UK.
Alzheimer’s Society
Alzheimer’s Society (alzheimers.org.uk)
The Alzheimer’s Society is working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future.
British Legion
Royal British Legion (britishlegion.org.uk)
The British Legion are the country’s largest Armed Forces charity, with 180,000 members, 110,000 volunteers and a network of partners and charities; helping support wherever and whenever it’s needed.
Citizens Advice Somerset
Citizens Advice Somerset (citizensadvicesomerset.org.uk)
Citizens Advice Somerset is a member of the National Citizens Advice network. They provide free, confidential, and impartial advice. This means that you can be sure their advice is independent of any undue or commercial influence.
Their advisors are trained and qualified to provide advice on many issues including:
- Welfare benefits (including Universal Credit)
- Debt and money
- Housing
- Family
- Employment
- Immigration
- Discrimination
- Help with food or fuel vouchers for those facing crisis due to financial hardship.
Community Council for Somerset
Community Council for Somerset (ccslovesomerset.org)
The Community Council for Somerset is a UK charity, established in 1926, inspiring and enabling positive change for the people of Somerset, places and enterprises with a diverse team of passionate local experts.
Domestic Abuse Service
Somerset Domestic Abuse (somersetdomesticabuse.org.uk)
Somerset Domestic Abuse provides information relating to domestic abuse and the services available across Somerset, including Somerset Council’s local confidential service, offering a range of specialist support to anyone who needs advice and help on domestic abuse.
Health connections
Health Connections Mendip (healthconnectionsmendip.org)
Health Connections is your GP practice social prescribing and health coaching team, supporting you with your health and wellbeing. You can see a Health Connector for a one-to-one appointment, join one of their groups, use their online directory to find out about support in your area, and find out about training and getting involved in your community.
Homefinder Somerset
Homefinder Somerset (homefindersomerset.co.uk)
Homefinder Somerset is a partnership between Somerset Council and housing associations with homes in Somerset. They work together to make finding an affordable home as simple and transparent as possible.
All council or housing association homes for rent in Somerset are advertised on Homefinder Somerset. Please note that Somerset is the area covered by Somerset Council. It does not include the North Somerset council area, which includes Weston-Super-Mare, or the Bath and Northeast Somerset council area.
People who are registered with Homefinder Somerset can view the homes being advertised and tell us which homes they would like to be considered for. This is called bidding but does not involve any money.
Job Centre Plus
Contact Jobcentre Plus (gov.uk)
Help finding a job and finding your nearest Jobcentre Plus.
Mind
Even though 1 in 4 people have mental health problems, most of us don’t get the help we need. This has to change. Mind are here to fight for mental health. For support, for respect, for you.
Shelter
Shelter England (shelter.org.uk)
Home is a human right. It’s our foundation and it’s where we thrive. Yet, everyday millions of people are being devastated by the housing emergency. Shelter defends the right to a safe home, because home is everything.
Somerset Dementia
Somerset Dementia Wellbeing Service (somersetdementia.org)
The Somerset Dementia Service is a collaboration between dementia services who are working together to improve diagnosis, enhance support in the community and provide an excellent, consistent service for people with dementia and their carers in Somerset. This website is the digital home for dementia resources and services across the county; our aim is to make access to reliable, trusted dementia information as simple as possible for all.
Somerset Open Mental Health
Somerset’s Mental Health Alliance (openmentalhealth.org.uk)
Are you or someone you know experiencing difficulties with mental health? Open Mental Health is here to help. They offer support 24 hours a day, seven days a week, to ensure that people struggling with their mental health in Somerset can access the right support at the right time.
SSAFA
SSAFA, the Armed Forces charity (ssafa.org.uk)
The SSAFA supports both regulars and reserves in the Royal Navy, the Royal Marines, the British Army and the Royal Air Force and their families, including anyone who has completed National Service. They know and understand the unique demands of service life, whether in the UK or overseas, and in times of need, they will help to enable the Forces family to thrive.
Substance misuse
Somerset Drug and Alcohol Service (turning-point.co.uk)
If you feel that your substance use is causing a problem in your life, however small or large, change needs to happen. It might feel scary or overwhelming, but you can do it with knowledgeable, confidential, and experienced support.