Introduction
When customers of the Council meet with our services, data is collected to allow us directly to deliver the service. The data also enables us to monitor how we are performing and to evaluate how services may be impacting certain groups of people.
Service user data plays an important role in carrying out Equality Impact Assessments (EIA’s), particularly when enabling us to analyse which groups of people are accessing our services.
An audit of service user data was carried out in 2011 to help us understand the types of customer information we hold, including which of the protected characteristics covered by the Equality Duty we collect data on.
Service User Data
Please find below a document containing information about the types of equality data we collect about our clients, broken down by protected characteristic and council function.
Somerset Council is part of the Somerset Equality Officers Group (SEOG). We work in partnership with equality colleagues in the other councils of Somerset, and with other public sector partners, enabling the council to work effectively and share good practices. For more information see our Somerset Equality Officers page.
The Council is also part of the Somerset Clinical Commissioning Group’s Engagement and Advisory Group. View the Advisory Group agendas and minutes.