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Home Children, families and education Somerset’s SEND Local Offer Local Offer Accessibility Strategy Improving accessibility of Somerset’s SEND Local Offer

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Improving accessibility of Somerset’s SEND Local Offer

Feeding back to help us improve

Part of
Local Offer Accessibility Strategy

Somerset’s approach in ensuring accessibility for all

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Part of
Local Offer Accessibility Strategy

Somerset’s approach in ensuring accessibility for all

1

Getting to Somerset's SEND Local Offer

Helping people to get here, removing barriers to viewing the Local Offer website.

Digital inclusionHuman support for finding the Local Offer
2

Navigating Somerset's SEND Local Offer

Helping people work their way around the Local Offer, removing barriers to navigating the Local Offer website and the wider SEND system.

Website accessibilityAccessibility and human support for navigating SEND services
3

Understanding Somerset's SEND Local Offer

Understanding Somerset's SEND Local Offer

Web content auditsHuman support for understanding SEND services
4

Using services within Somerset's SEND Local Offer

Increasing confidence in our SEND services, in particular removing barriers to using universal services and empowering families to promote their independence.

Using services within Somerset’s SEND Local Offer
5

Improving accessibility of Somerset's SEND Local Offer

Feeding back to help us improve

Improving accessibility of Somerset’s SEND Local Offer

Improving accessibility

We’re always looking to improve the accessibility of Somerset’s SEND Local Offer. If you find any problems not listed in this accessibility plan or think we’re not meeting accessibility requirements, you can use the feedback form at the bottom of most pages, or email localoffer@somerset.gov.uk. We also act upon feedback from our Digital Customer Volunteers who help shape, design and create online digital customer services that meet the needs of our customers. We are also developing Local Offer Reference Groups to enable quicker focussed feedback.

The Local Offer Annual Report provides information on how Somerset’s SEND Local Offer has evolved using feedback from its users, especially parent carers and children and young people.

Last updated: November 13, 2024

Next review due: May 13, 2025

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