Latest update
On Monday 7 April 2025, Somerset Council received notification from the Care Quality Commission (CQC) that they will be assessing Somerset Council’s effectiveness at how we meet our duties under Part 1 of the Care Act 2014.
The CQC assessment process is an opportunity for us to showcase the impactful and innovative work happening across Somerset, and the difference we make in partnership to people’s lives and local communities. It will also be a chance for us to demonstrate the work we are doing to respond to challenges and continuously improve.
Each assessment starts with a request for an information return to support the CQC assessment team in gaining valuable insights into how we are delivering our adult social care functions and to help target future on-site activity.
Somerset Council now has 3 weeks to submit this information return and self-assessment. If you are asked to provide any information, we would be very grateful if you could please respond promptly to support our work.
We know that the CQC will also reach out to our colleagues and key partners – including through a survey of local care providers and via contact with some colleagues working across our voluntary and community sector – to gather and evaluate people’s experience of local support and provision. Thank you in advance for your contribution to this activity.
The future on-site visit is not yet known and could take place up to 5 months from the notification date. We will be given 6 to 8 weeks’ notice for the visit. Following the assessment, the CQC will produce an assessment report including an overall rating.
Regular updates on latest developments will be provided here and we will ensure that everyone is kept informed as work progresses.
Our Adult Social Care Policy, Performance and Assurance Team is responsible for supporting our CQC assessment here in Somerset. Should you have any queries, please direct these to our team mailbox and we will be happy to assist: ASCInspectionSupport@somerset.gov.uk