Introduction
We work under the framework of The Care Act. The Care Act states that everyone who receives money or a service from us must have at least one review a year. Some people may need more than this.
When it is time to assess your care and support plan, someone will get in touch to set up a convenient time to talk with you and anyone who helps you. This is to check if your care and support plan is working. This meeting is called a review.
About the review
When arranging your care and support review we will give you plenty of notice so that you have an opportunity to plan what you want to discuss, if you want to.
At the review we will agree any changes to the amount of support or equipment you will have. We expect this to reduce as you regain your independence and have support from family and friends, but this may not be possible for everyone.
A social care worker will usually arrange and lead your review.
What happens at the review
The people attending the review will check:
- That the care and support you have is working
- If anything needs to be changed
- To see if you have any worries or concerns
- That the objectives agreed in your support plan are being achieved.
- If anything you want to achieve could now be delivered in a different way, for example by a community group or volunteer.
If there are any changes they will write a new care and support plan with you and work out a new personal budget.
You are welcome to ask a member of your family, a friend or neighbour to attend the review with you. They can help you at the review, and help you update your support plan if needed.
Independent advice – advocacy
If you would like someone to support you at your review and have no one else, we can recommend an independent advocate. They can help you understand the social care system and speak for you if you would like them to.
