Introduction

If you need a replacement bin or recycling container you can request one here.

For garden waste containers, please visit our Garden waste collections page and use the subscribe or update your subscription form to request a garden waste container.

Bins and other containers supplied by us should only be used for storing materials for collection. They are not intended to be used for any other purpose and we will not accept liability for loss or damage to items stored in supplied containers.

We do not supply lids for recycling boxes.

Please note that lids purchased from box suppliers are not interchangeable and therefore we do not supply or recommend lids for boxes or the use of box dividers.

To help with storage between collections, stretch covers are available from the All Green website or 01935 891 892.

Please remove stretch covers, nets or lids before presenting your recycling for collection.

• Before ordering a stretch cover, it is important to be aware of the following:
  We cannot accept responsibility for any damage or loss to your cover if put out for collection, so we recommend that these are used for storage only and are not put out for collection. If a cover is on a box put out, at your risk, then collectors have been instructed to return these with boxes.
• We recommend boxes and covers are marked with your house number or name to reduce the risk of them getting lost or mixed up with others.
• Only clothing and shoes need to be kept dry for collections and should be put out in plastic bags (not black sacks). It does not matter if paper, card or other materials get wet.
• If you move, recycling boxes, food bins and refuse bins we have provided should be left behind for the next occupiers, but you may take covers you have purchased with you. Please contact us to request containers at your new property if none have been left behind. We cannot guarantee new boxes will be compatible with your stretch covers.

Requests for an extra rubbish bin

We are committed to working with residents to improve recycling and reduce waste. We understand that everyone’s circumstances will be different and that this may be a challenge for some.

We provide one 180 litre black bin per household for non-recyclable waste, which is emptied once every three weeks. One black bin is suitable for most households, given the wide range of items that can now be recycled in Somerset.

If one black bin is not enough for your household, and you meet one or more of the following conditions, you can apply for an extra (or larger) black bin: 

• There are five or more people in your house.
• Someone has a medical condition that creates extra rubbish.
• You have two or more children in nappies.

Please note: evidence of eligibility may be requested.

Additional bin capacity will only be authorised for households making full use of the weekly recycling and food waste collections. Applications are assessed on a case-by-case basis and by requesting additional capacity you are accepting that a waste officer is entitled to carry out a visit to your home to audit your waste needs.

If authorised, additional capacity will be provided in one of the following ways, depending on your needs:

• Extra capacity stickers – fix to additional black sacks at kerbside.
• Large bin – removal of the standard 180 litre, replaced by a larger 240 litre bin
• Additional bin – an extra 140 litre, 180 litre or 240 litre bin

Additional capacity will only be granted for 18 months. If you still require the bin after 18 months, you will need to reapply to keep the bin. If we do not hear from you, the bin will be removed.