Trading Standards

Advice to Business
The aim of Somerset Trading Standards is to ensure a safe and fair trading environment for consumers and businesses based in Somerset.

Somerset County Council’s Trading Standards department
provides a comprehensive enforcement service comprising the following areas of work:

• Food & Agriculture
• Animal Health & Welfare
• Consumer Safety
• Fair Trading
• Metrology

We want to work with businesses to make sure they are aware of their rights and responsibilities.

You and your business can benefit from the knowledge of our Specialist Business Advisors.

Advice to Consumers
Consumer advice in Somerset is now provided by Consumer Direct South West. Consumer Direct South West is a telephone and online consumer advice service which works in partnership with Somerset County Council's Trading Standards Service and is supported by the Office of Fair Trading.

It provides free clear and practical advice on a variety of consumer issues. If you want to complain or need advice you can complain online to Consumer Direct or telephone 08454 04 05 06.