There will be changes to recycling and waste collections over Easter. Find out more and check your collection days.

Report faulty traffic lights

When you report faulty traffic lights, we will investigate your report as soon as possible and take appropriate action to make it safe. Our contractor will attend the site within 24 hours.

This form has 2 pages and will take approximately 2 minutes to complete.

Reporting a problem outside of our hours

If you need to report a problem outside our normal working hours – Monday to Friday 8.30am to 5pm – and you believe it is urgent and a risk to public safety, please phone the police on 101.

Please do not touch the equipment or exposed wires.

If the traffic lights are on a motorway junction phone Highways England on 0300 123 5000.

Motorway junctions

If the traffic lights are on a motorway junction phone Highways England on 0300 123 5000. Please give the following information about the lights and their location – the town street names, the name of any local landmarks (for example, near ‘pub name’) and a description of the problem.

New traffic lights in Somerset

New traffic lights are installed because of planning agreements with developers delivering Local Transport Plan objectives, or because of a specific need we have identified. Our specialist teams check proposals for new installations or significant alterations to existing installations. We carry out detailed checks of plans, specifications and controller configurations before the installation is switched on.

We have strict guidelines for the design and installation of traffic signals.

Last reviewed: March 27, 2024 by Jenny

Next review due: September 27, 2024

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