Somerset County Council

Consultation and engagement


We value your opinions and are committed to providing you with opportunities to have your say on the way that council services are offered.

We want to listen to, learn from and engage with, service users, local people, community partners and other local stakeholders.

Consultations are an important way of gauging public opinion on any proposals to change the way services are offered. The views gathered from them will be given to elected members to be considered before any decisions are made.

View a full list of ongoing consultations here.

Current consultations  

You can find the results of past consultations on our Consultations results page

What is a consultation?
The term 'consultation' is often used to refer to a whole range of contacts between the Council and the people it serves. Consultation is only one element of 'community involvement'. 

It can be useful to think of consultation on a spectrum of participation - where at one end people are simply passive recipients of information (where information is communicated to the recipient), to the other end where considerable influence is devolved to (for example) community groups and organisations. 

We understand a consultation to be a two-way dialogue between residents and the Council, where everyone's opinions are valued and taken into account in the decision-making process.

We consult in a number of different ways, including:

  • Online surveys
  • Public meetings and exhibitions 
  • Postal surveys
  • Focus groups or discussions
  • Petitions   

Why are consultations so important? 

  • They help us to identify the issues that matter most to residents. This means that we can prioritise those services that mean the most to local people. 
  • They give residents the opportunity to have an influence over how things should be run, putting local people at the heart of the decision-making process. 
  • They help to ensure that any decisions that are made are the right ones for the community.  


You can make your petition available online as an e-petition. Making an online e-petition helps you to make it available to a wider audience, giving you the opportunity to gather more names to support the petition. You can find out more on our Petitions page.

How to contact us 

Consultation Team
Somerset County Council
County Hall

Phone 0300 123 2224 

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