Contact us
Popular tasks
Find a planning application
Search for planning applications and keep up to date with their progress
Bin collection days
Collections for recycling are every week and household waste every 3 weeks
Paying your Council Tax
How to pay your Council Tax and details of the statutory instalment scheme
What do you want to contact us about?
1. Choose a topic
2. Choose an option
BackProblems on the road
Missed waste collections
Litter or drug debris problems
Fly-tipping
Breach of planning
Anti-social behaviour
Noise problems
Overflowing dog bins
Abandoned vehicles
Change of circumstances to Benefits
Change of circumstances to Council Tax
Parking fines (PCN)
Business Rates Bills
Council Tax bills
Council invoices
Subscribe, renew or restart a Garden Waste subscription
Building Control Regulation Charges
Paying your Council Tax bill
Change of circumstances to Council Tax
Having trouble paying your Council Tax
Council Tax reminders and summons
Claim Council Tax support
Request a copy of your Council Tax bill
Claim a Council Tax refund
Set up or change a direct debit for Council Tax
Apply for a single person discount
Change of circumstances to benefits
Housing Benefit
Discretionary housing payments
Overpayment of Housing Benefit
Benefit fraud
Register and apply for social housing
Advice and assistance about homelessness
Report a housing repair
Contact the housing team
Change of circumstances for Business Rates
Business Rates relief or exemption
Business Rates information for new businesses
Apply for a Temporary Event Notice
When are my bins collected?
Bulky waste collections
Clinical waste collections
Garden waste collections
Missed waste collections
Replacement waste bins or recycling containers
Assisted waste collections
Search for a planning application
Apply for planning permission
Breach of planning
Somerset Building Control partnership
Seek Pre-Application advice
Apply for, or renew a Blue Badge
Replacement Blue Badges
Pay or challenge a parking fine
Find a car park
Parking season tickets
Concessionary bus passes
Get in touch with Somerset Highways
Problems on the road
Book a notice of marriage or civil partnership
Register a birth
Registering a death
Contact a registration office
Request a copy of a birth, marriage or death certificate
Report someone at risk
Home care and support
Children's Social Care advice
Independent living equipment
Nursing and residential homes
Report a child at risk
Children's Social Care advice
Child starting school
How to adopt in Somerset
How to foster in Somerset
Special educational needs and disabilities (SEND)
3. Get in touch
BackDo it online
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Report a missed waste collectionDo it online
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Reporting to Avon and Somerset Police
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Do it online
Do it online
Report a change of circumstances to Council TaxDo it online
Pay a Penalty Charge NoticeDo it online
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Pay a council invoiceDo it online
Garden waste subscriptionsSomerset Building Control
Somerset Building ControlWays to pay your Council Tax
Do it online
Report a change of circumstances to Council TaxHaving trouble paying your Council Tax
Contact us about Council TaxPhone us
Council Tax reminders and summons
Phone us
Do it online
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Request a Council Tax bill copyDo it online
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Council Tax discounts and exemptions
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Do it online
Housing Benefit overpayments
Phone us
Do it online
National Benefit Fraud Hotline:
Homefinder Somerset
Homefinder SomersetHomelessness advice and assistance
Do it online
Gas leaks
Get help with your housing queries
Report a change of circumstances for Business Rates
Claim a Business Rate relief or exemption
Business Rates information for new businesses
Do it online
Check online
Request a Bulky waste collection
Request a bulky waste collectionDo it online
Request a clinical waste collectionDo it online
Request a garden waste collectionDo it online
Report a missed waste collectionDo it online
Order a box, bin or bagDo it online
Request an assisted waste collectionDo it online
Do it online
National Planning PortalDo it online
Somerset Building Control partnership
Somerset Building ControlPre-Application advice
Do it online
Apply for a Blue BadgeEmail us
Phone us
Do it online
Request a replacement Blue BadgeEmail us
Phone us
Do it online
Payment text message scam
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Do it online
Do it online
Apply for a concessionary bus passEmail us
Write to us
Phone us
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Contact Somerset HighwaysDo it online
Do it online
Somerset Wedding Registration ServiceDo it online
Book an appointment
Email us
Call us
Contacts and opening times
Email us
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Request a certificate copyEmail us
Write to us
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Report someone at risk
Care and support to help you live at home
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Ask us a question
Find information online
Email us
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Equipment to help you
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Ask us a question
Nursing and residential homes
Phone us
Ask us a question
Report a child at risk
Find information online
Email us
Phone us
Do it online
Email us
Write to us
Phone us
How to adopt in Somerset
Adopt South WestEmail Adopt South West
Phone Adopt South West
How to foster in Somerset
Fostering in SomersetEmail Fostering in Somerset
Phone Fostering in Somerset
Somerset's SEND Local Offer
Email us
Write to us
Phone us
Do it online
LibrariesWestDo it online
Our librariesSomerset Archives and Local Studies
Somerset ArchivesSomerset Brick and Tile Museum
Somerset Brick and Tile MuseumSomerset Rural Life Museum
Somerset Rural Life MuseumThe Museum of Somerset
Museum of SomersetDo it online
Do it online
Send us a messagePhone us
Still can't find what you're looking for?
important
Report a child or adult at risk
To report a child or an adult at risk, including weekends and public holidays please phone 0300 123 2224. To contact the emergency services (Police, Fire and Ambulance), phone:
- 999 for emergencies
- 101 for non-emergencies
Phone us
Our lines are available Monday to Friday 8.30am to 5pm.
Lines can get busy, especially on Monday mornings. Thank you for your patience
0300 123 2224
Text relay service
If you are D/deaf, hearing impaired, or have a speech impediment, please contact us by text message for a text relay service.
07862 122246