Somerset County Council

Report an adult at risk


If you are worried about a vulnerable adult and would like our help, tell us about it. 

  • Phone Adult Social Care on 0300 123 2224 
  • Email at 
  • In an emergency always contact the police by dialling 999
  • If it is not an emergency and you want to talk with the police, dial 101 

We will make urgent enquiries to understand the situation and make decisions about what needs to be done next, to make sure people are safe. We will always deal with any calls in the strictest confidence.

Find out more about our Thinking it? Report it campaign to protect vulnerable adults from harm

Working Together Partnership Protocol 2016-17
The partner organisations of the Somerset Health and Wellbeing Board (HWBB), Somerset Children’s Trust (SCT), Somerset Safeguarding Children Board (SSCB), Somerset Safeguarding Adults Board (SSAB), Somerset Corporate Parenting Board (SCPB) and the Safer Somerset Partnership (SSP) are committed to working together at every level to keep Somerset people safe from harm and improve their health and wellbeing.   

A joint protocol has been signed to ensure that the Boards are working together to support each other, avoid duplication and provide effective leadership for Somerset.


Contact: Customer Contact
Use the 'Contact Adult Social Care' form if you have a quick question for the team 
For a more detailed conversation please phone 0300 123 2224
Opening Hours: Monday 8am to 6pm, Tuesday to Friday 8.30am to 5.30pm, Saturday and Sunday closed.

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